Yes, I had the same issues. I emailed Prosper TWICE and yet they never responded.
But in my case, the problem is now affecting my ability to get a loan. Here's why:
I have a loan through Prosper that starts on 09/2008 and have ONE late payment in 2009. However, since then all the payments are current.
I just checked my credit report and I noted that Prosper reported that my account is LATE and Prosper has NOT been reporting to all 3 credit report agency since 08/2009. So in my credit report my Prosper account is shown with no activity as of today, with the last activitty as being late.
When I tried to get an auto loan, the bank rejected me because they said I have bad account. The Loan Officer told me about the PROSPER account and it shows that it has not been updated since 08/2009 and the last status is late. So to him, that sounds almost like the account is going through charged-off.
Is there a law about this kind of thing or where we can file a complaint?