Update! Prosper has refunded monies to me!
May-25-2010 10:35 PM May-25-2010 Deposit Note payment adjustment 38991-40 049307504 Completed $0.86
May-25-2010 10:35 PM May-25-2010 Deposit Note payment adjustment 39178-74 049307488 Completed $0.93
I'm still a little worried about them, though. Repeating what the issues were from my
post a few pages back:
The first is here: http://tinyurl.com/2fomupq
You can see each actual payment corresponds to a deposit into my account plus the Prosper fee removed. Failed payments result in no notations in the transaction history and no entries in the note detail balance columns. That is, until the May 3 failed payment, where the amount of the non-payment is DEDUCTED from my account.
The second is here: http://tinyurl.com/2f6zpom
Again, payments correspond to deposits and fees, until the Apr 29 failed payment. This time it shows in both the Note Detail and Transaction History adding, then deducting the amount of the non-payment. Okay, it zeroes out, no problem. But, the Prosper SERVICE FEE is still taken from my balance for a payment that did not occur.
For the first one, 38991-40, they correctly refunded the $0.86. But the second one, 39178-74, they gave me back the entire amount of the failed payment, $0.93, when the actual issue was just the $0.02 service fee. So whoever is doing these refunds isn't really paying attention to what they are doing. It also might be only happening for the ones that have been actively complained about, you may recall the
third loan I found with an accounting irregularity related to a failed payment, 39148-18, but this time in my favor because the failed payment remained on the books as a successful payment rather than being subtracted back off. So far that hasn't been fixed.
So as far as I know right now, I'm making off with $1.99 that was not owed to me. Though who knows how many other loans with problems I have that I haven't noticed. Despite the free money, it's not really a confidence booster that they institute a new system that proceeds to screw up a bunch of loans, and they can't even undo the damage properly.