Ok for all those playing along at home.....
Just got off the phone with a Prosper customer service representative, I asked them to close my account and credit me with the $1.78 that just was the result of my final paid off loan.
Rep: "Sir, we can not do that".
Me: "How do I get my money out?"
Rep: "Sign the lender agreement, transfer in $25.00, then transfer out the balance".
Me: "That is what you told me this morning, can I speak to you supposed manager, Cameron?" (Remember Cameron is the "Manager" who was so incredibly rude to me this morning)
After about 2 minutes on hold.....
Rep: "Sir, Cameron isn't in the office."
Me: "Can I talk to any other manager?"
Rep: "Sir everyone is out of the office."
Me: "Really?"
Long pause.......
Rep: "Give me your phone number and I'll try to have someone give you a call by the end of the day."
I gave them my phone number, but I'm not holding my breath. I suspect they will steal my $1.78, because I absolutely refuse to sign the "New and Improved" lender agreement and transfer in yet another $25.00 into the Prosper black hole.